Effective Date: 31 March 2026

Ingrid Maynard
Melbourne, Victoria
Australia

This document governs the privacy policy of our website, ingridmaynard.com.

Our privacy policy tells you what Personally Identifiable Information (PII) and Nonpersonal Information (NPI) we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our privacy policy also explains certain legal rights that you have with respect to your PII. Any capitalized terms not defined herein will have the same meaning as where they are defined elsewhere on our website.

DEFINITIONS

‘Nonpersonal Information’ (NPI) is information that is in no way personally identifiable. Some NPI is obtained automatically when you access our website with a web browser.

‘Personally Identifiable Information’ (PII) is information that is personally identifiable to you and obtained for us to provide you with a product or service. PII may include information such as your name, email address, physical address, phone number, credit card information, and other information you provide to us.

INFORMATION WE COLLECT

Generally, you control the amount and type of information that you provide to us when using our website. We require that you provide us with certain information so that we can provide you with services and products. If you do not provide us with enough information, we may not be able to process your order. If you register as a user or member to use our website, you must provide PII for us to provide you with various features and functionality in terms of our website. We collect your PII in the following ways:

AUTOMATIC INFORMATION

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website you’ll visit when you leave our website. This information also includes the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider’s name, your web browser type, the type of mobile device, and your computer operating system. We use all this information to analyze trends among our users to help improve our website.

WHEN ENTERING AND USING OUR WEBSITE

When you enter and use our website and agree to accept cookies, some of these cookies may contain your PII.

AT USER AND MEMBER REGISTRATION

When you register as a user or member, we collect your name, email address, and other information listed.

WHEN BUYING PRODUCTS OR SERVICES

If you buy products or services from us, we collect your name, email address, physical address, credit card information, phone number, and other information listed.

ONLINE FORMS

Our website may use online forms. The information you enter into these online forms may contain PII.

COLLECTING YOUR LOCATION INFORMATION

When you use our services, we may collect and process information about your actual physical location. We use several technologies, like GPS and IP tracking, to determine your location. These technologies may also provide us with information about nearby cell towers, Wi-Fi access points, and other devices.

OUR USE OF COOKIES

Our website uses cookies. A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. Cookies may contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identify your computer or mobile device; it may contain other information as well.

By agreeing to accept our use of cookies, you are giving us permission to place some or all of the cookies described below on your device:

• Strictly Necessary Cookies: Necessary for the proper functioning of the website, such as displaying content, logging in, validating your session, and responding to your request for services.
• Performance & Functional Cookies: Collect information about the use of the website (pages visited, traffic sources) and remember a user’s choices (language, username, personal choices) to deliver enhanced services.
• Advertising or Targeting Cookies: Placed by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites related to your interests.
• Session & Persistent Cookies: Allow websites to link the actions of a user during a browser session or across multiple sessions. Session cookies expire after a browser session, while persistent cookies are stored long-term.

GOOGLE ANALYTICS & REMARKETING

Our website uses Google Analytics to collect information about the use of our site to help us improve. Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or other identifying information. You can prevent Google Analytics from using your information by opting out at this link. We also use remarketing services provided by Google and Facebook to show our ads on websites across the Internet based on your past visits to our website.

HOW YOUR INFORMATION IS USED

We use the information we receive from you to:

• Provide our products and services
• Personalize and customize our content
• Make improvements to our website
• Contact you with updates to our website
• Resolve problems and disputes
• Contact you with marketing and advertising that we believe may be of interest to you

COMMUNICATIONS AND EMAILS

When we communicate with you about our website, we will use the email address you provided. We may also send you emails with promotional information unless you have opted out. You can change your contact preferences at any time by sending us an email to: [Insert New Email Address].

SHARING INFORMATION WITH AFFILIATES AND THIRD PARTIES

We do not sell, rent, or otherwise provide your PII to third parties for marketing purposes. We may provide your PII to third-party service providers we hire (e.g., payment processors, web analytics companies, mailing companies). For data aggregation purposes, we may use your nonpersonal information (NPI), which does not contain any of your PII.

LEGALLY REQUIRED RELEASES OF INFORMATION

We may be legally required to disclose your PII if required by subpoena, law, or necessary to assist law enforcement, enforce our Legal Terms, or protect the legal rights and safety of our company, users, and affiliates.

RETAINING AND DESTROYING YOUR PII

We retain information that we collect from you only for as long as we need it for legal, business, or tax purposes. When your information is no longer needed, we will destroy, delete, or erase it securely.

UPDATING, REQUESTING, AND DELETING YOUR PII

You have the right to request and access the type of PII we have collected from you that is stored by our company. You also have the right to request that we delete any PII we have about you. If you want access to your PII or are requesting that we delete it, send us an email to: [Insert New Email Address]. We may, however, keep your PII as needed to enforce our agreements and to comply with any legal obligations.

REVOKING CONSENT & OPTING OUT

You have the right to revoke your consent for us to use your PII at any time. You can always opt out of future unaffiliated third-party disclosures of your information. Such an opt-out will not affect disclosures otherwise permitted by law (such as disclosures to third-party service providers necessary to run our business or fulfill your requests). To opt out, please email: [Insert New Email Address].

SECURITY & INTERNATIONAL DATA TRANSFERS

We have built our website using industry-standard encryption and authentication tools to protect the security of your PII, including secure routers and firewalls. When we collect your credit card information, we use third-party billing services that use industry-standard encryption technology. While we take commercially reasonable efforts to protect your data, we cannot guarantee against the loss or misuse of your PII over the Internet.

Information that we collect from you may be stored, processed in, and transferred between any of the countries in which we operate. By using our website or services, you agree to the transfers of your PII described within this section.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this privacy policy at any time. If we decide to change this privacy policy, we will post those changes on our website. Your continued use of our website, services, and products after any change to this privacy policy will constitute your acceptance of such change.

Questions About Our Privacy Policy

If you have any questions about our privacy policy, please email us at: info@ingridmaynard.com.